The Ritz-Carlton, Astana
5-star Hotel with Indoor pool
16 Dostyk Street, Astana 010016
+7 717 273 4000based on 391 reviews
per night
About The Ritz-Carlton, Astana, Astana
The Ritz-Carlton, Astana photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- EV charging station
- Airport shuttle
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Children's high chair
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Board games/puzzles
- Cooking classes
- Beauty salon
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- Staff very helpful and friendly (in 7 reviews)
- We had a wonderful stay at the Ritz-Carlton Astana. (in 2 reviews)
- Everything was amazing and super luxurious for my wife and I (in 3 reviews)
Cons -
- Every time I was calling and asking for it. (in 1 review)
- I filled up the bath and the water was very yellow. (in 1 review)
The Ritz-Carlton, Astana room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
If there is no traffic, the 11.1 km drive between Astana Nursultan Nazarbayev Intl and The Ritz-Carlton, Astana should only take about 20min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
A very popular option for travellers staying at The Ritz-Carlton, Astana would be to take a taxi or ridesharing service from Astana Nursultan Nazarbayev Intl directly to the hotel.
Is The Ritz-Carlton, Astana pet-friendly?
Yes, you’re free to bring your dog with you while staying at The Ritz-Carlton, Astana.
Are there food options at The Ritz-Carlton, Astana?
There is a restaurant at The Ritz-Carlton, Astana that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +7 717 273 4000 for kitchen hours. Guests staying at The Ritz-Carlton, Astana are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does The Ritz-Carlton, Astana have a pool?
Yes. Many momondo users travelling to Astana specifically look for hotels with a pool. The Ritz-Carlton, Astana may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for The Ritz-Carlton, Astana?
You can reach the main line at +7 717 273 4000.
Does The Ritz-Carlton, Astana have Wi-Fi available?
Yes, The Ritz-Carlton, Astana has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Ritz-Carlton, Astana?
Yes. If you are looking for a hotel with a fitness centre on-site, The Ritz-Carlton, Astana is a great place to stay.
What time is check-out for The Ritz-Carlton, Astana?
Standard check-out time at The Ritz-Carlton, Astana is 12:00 PM. Guests can check in after 3:00 PM.
How much is a room at The Ritz-Carlton, Astana?
C$ 337/night is a good average price right now, and some users have even reported deals that start from only C$ 226/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in The Ritz-Carlton, Astana?
Yes, you can do your laundry at The Ritz-Carlton, Astana. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Astana?
The number of operators available for hotels in Astana is 2,394 as of April 2025.
When did momondo last update prices for hotels in Astana?
Prices for hotels in Astana were last updated today.
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The Ritz-Carlton, Astana location: 16 Dostyk Street, Astana 010016