Mercedes-Benz car rentals in Glasgow

Without doubt the worst car hire company I’ve ever dealt with. Ignorant people who plainly set out to take money from me. Lied about condition of the vehicle! Would not check the car over with me when I pointed there was a lot more damage than they said, including damage to a wheel. And on returning the car they tried to blame me for the very same wheel being damaged and now there was a blister on that tyre. Considering they service an international airport there hours don’t suit everyone and you will need to return the car to suit their schedule which means booking a hotel at Glasgow airport if you have an early flight next day. But from start to finish it was terrible. To the point I’d use public transport before I’d use them again. Now I need to deal with them not stealing money from my credit card as I refused to sign their paperwork admitting I damaged their car. Even though I have pictures to back me up. So beyond not happy.

Our flight was cancelled from London to Glasgow. There was no available alternate flight that day. We called Easirent to inform them we would pick car up next day. They refused our request, cancelled the booking, kept our money and said they would charge us more for not showing up. We had to rent another car next day, doubling the cost of rental for 1 day less use. Do not rent from this company, they are charlatans.

I had a horrible experience. The first thing you need to know is that easirent is no where near the airport. All other major carriers are. It was about a ten minute wait for the van, then another 10 minutes to the location. The rental office is a sketchy trailer with a single person working the desk. I was third in line and waited 30 minutes, only to be told my car was given away. I will admit I was 45 minutes late to pick up the car. They gave me a choice to rent a manual, which I could not do. I then scrambled, found a car on Enterprise ($400 more), and had them drive me back to the airport. All told: I lost an hour plus, missed a distillery tour ($100), and had one of the most frustrating experiences while traveling. In sum, pay the extra money, go to a known carrier on the airport premises.

Service was great, very friendly staff and quick check in and check out… wish they had a better car park as entering and exiting was very bunny and pothole filled… a larger sign would help location accuracy, and if the car park was paved then it would look much more inviting and appealing.