Chrysler car rentals in Calgary

Nothing

I liked the helpful staff

Worst experience ever. Called in the am to tell me they did not have a car but would have one later that day. I called two hours to verify they would have a car before close. They told me they were waiting on the truck to arrive with the SUV’s and were given permission to stay after close until all customers received their rental. Needless to say it’s been a week after my reservation and never received my rental. The company did not make any type of follow up call about my rental. I was forced to find another vehicle during my kids spring break. This reservation was made a month in advance AND they called me a couple days prior of the reservation to confirm. I will never rent from Budget again.

My flight was delayed several hours due to weather. Ace cancelled my reservation and refused to honor the price I reserved. Manager was rude. They charged me almost twice as much. Also the van I rented had some electrical issues. When I turned it in and informed them, they brushed me off and said it must have been something I did. Never using Ace again.

Nothing 😞

Awful customer service. Would take me an essay to explain the horrible, unfair experience

Very nice staff, excellent service!

Everything is good

Wonderful, very nice car and wonderful people to work with

Excellent service, great rate and a clean car

The car was dirty and we didn’t get what we as for

Good service and good car

The pick up was fast, and the drop off was easy. The car was clean, and comfortable. The only little thing is that we didn’t have winter tires in end October and we had snow on our way. Otherwise, everything was perfect.

Vehicle was perfect, clean and ready quickly. Drop off was quick and easy and customer service was wonderful!

Our experience at the Calgary AB Airport with manager Swaran Hansi was excellent. We had a problem however it was addressed speedily and efficiently and respectfully, much to our satisfaction. We highly recommend this company. Don & Kathy Pawson

I would like a vehicle with the licence plate that’s same as province I’m in

I paid for a full to full vehicle. I was told at the desk they don’t offer this service and we needed to just return the car empty how we found It. This was disappointing, bearing in mind we don’t have any signal and couldn’t initially find a gas station, the counter staff couldn’t direct us to the nearest one.

Nothing. We need a vehicle that the passenger seats folded into the floor like a dodge caravan. We booke dodge caravan but the substituted Kia Carnival which did not meet our needs. They also refused to accept the insurance purchased through your site. Please make your customers aware of these failures.

The customer service of HEFTZ company in Saskatoon told me that I will be charged $35/day for extending my car for two days. But they charged me for $835 for 2 days, which is like I am facing a fraud company. I am super disappointed with the mis-guidance of the company's agent (a lady). And when I noticed, I dropped the car and I explained the agent there, but he did not care at all. He finally said I will evaluate and will call you back at 4 PM to force me to leave. And he never called me and did not pick up the phone. He actually ditched me.

The price doubled when I did the pickup of the vehicle and this is clearly due an unclear and intentioned hidding cost policy of Kayak. I will never book nothing else using Kayak. You cheat, you lie, you’re not true.

Everything was great - nice vehicle, great help, easy to manage.

My flight delayed and I contacted the zoom office to inform them but they told me I still have to pay late pick up fee 350 CAD. Then I asked them to adjust the drop off time equal to the extra time I pay for but they refused.

The booking was cancelled and I have no car when I arrived.

The original web site is VERY deceiving. The rental comes up with the price and shows 3000 kms included as opposed to other rentals that show 800 kms. I went through the site and no where did I see anything that states the 3000 kms is only available on a weekly rental! After all I had put in the dates for my rental and it shows 3000 kms, so this is what I expected. It even shows on my printout that 3000kms are included. But when I got to the rental company, I was informed that I was allowed only 200 kms/day for a total of 800 kms! If this had been made more clear on the original site, I obviously would have went with the cheaper booking! I went with this booking because it showed 3000 kms! This is very deceiving to the consumer and very unfair! As it turns out I didn't need the 3000kms - but imagine if I was and had to end up paying for the additional kms! In addition to this, the car had a terrible and very strong musty smell in it!