The Ritz-Carlton Almaty
5-star Hotel with Indoor pool
Esentai Tower, 77/7 Al Farabi Avenue, Almaty 050040
+7 727 332 8888based on 361 reviews
per night
About The Ritz-Carlton Almaty, Almaty
The Ritz-Carlton Almaty photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Mountain view
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Ski pass vendor
- Tour desk
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Things to do
- Bicycle rental
- Game room
- Golf
- Cycling
- Skiing
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Night club
- Hiking
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' club
- Children's high chair
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The view is amazing (in 3 reviews)
- Nice and helpful staff (in 18 reviews)
- "Delicious breakfast, nice rooms, professional staff" (in 5 reviews)
Cons -
- "Spa area is ok, some amenities didn’t work." (in 1 review)
- "It had an amazing location, close to the biggest mall in Almaty." (in 2 reviews)
- Guest relations - Azhar was just great! (in 1 review)
The Ritz-Carlton Almaty room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is The Ritz-Carlton Almaty from Almaty?
If you're looking to go directly from Almaty to The Ritz-Carlton Almaty, expect a 32min drive as they are around 17.3 km apart.
What is the best way to get to The Ritz-Carlton Almaty from Almaty?
If you’re looking for a simple travel option from Almaty to The Ritz-Carlton Almaty, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is The Ritz-Carlton Almaty pet-friendly?
Yes, dogs and pets are welcome at The Ritz-Carlton Almaty.
Are there food options at The Ritz-Carlton Almaty?
Yes, The Ritz-Carlton Almaty does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Almaty for those looking for something different. If you are staying at The Ritz-Carlton Almaty, you are more than welcome to order food through the hotel’s room service menu.
Does The Ritz-Carlton Almaty have a pool?
The Ritz-Carlton Almaty does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for The Ritz-Carlton Almaty?
The best contact number for The Ritz-Carlton Almaty is +7 727 332 8888.
Does The Ritz-Carlton Almaty have Wi-Fi available?
Yes, The Ritz-Carlton Almaty has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Ritz-Carlton Almaty?
Yes. If you are looking for a hotel with a fitness centre on-site, The Ritz-Carlton Almaty is a great place to stay.
What time is check-out for The Ritz-Carlton Almaty?
The Ritz-Carlton Almaty check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.
How much is a room at The Ritz-Carlton Almaty?
C$ 967/night is a good average price right now, and some users have even reported deals that start from only C$ 798/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in The Ritz-Carlton Almaty?
Yes, there is. Reach out to The Ritz-Carlton Almaty, Almaty for more details on all available laundry services. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Almaty?
There are 3,954 operators available for hotels in Almaty as of April 2025.
When did momondo last update prices for hotels in Almaty?
Prices for hotels in Almaty were last updated today.
Places of interest near The Ritz-Carlton Almaty
Attractions in Almaty, Kazakhstan curated by momondo
The Ritz-Carlton Almaty location: Esentai Tower, 77/7 Al Farabi Avenue, Almaty 050040