All reviews
It is a beautiful place to stay. Very comfortable and helpful staff. The facilities are good but cocktails are expensive if you feel inclined to try one or two
The only issue we had was with the pre-theatre booking. Due to delays and a lack of attention, we were only give 2 courses out of a 3 course set menu. We were charged for 3 courses plus wine and water. This bill was corrected when we complained but it meant a rush to get to the theatre on time.
The room was lovely and the bed very comfortable. Nice fluffy and large towels which I always value in a room. The location of the Savoy is perfect for access all of London either on foot or tube. The staff were all amazing and super helpful and nothing was too much trouble for the team.
The only moan and it didn't really bother us too much was that the TV wasn't working. We were busy for two nights so hadn't noticed it but we wanted to watch it on the last night and it just didn't work. It was rectified quickly but really it should have been checked before we arrived.
Clean and the staff were very friendly and helpful
Nothing
Usual high standards in respect of the room and other facilities. The remodelled Gallery restaurant area was excellent.
Service standards among staff and supervisors were relatively poor given the location and past experience, particularly in the River restaurant, at breakfast and Reception.
Beautiful in every way
Nothing
Loved the pool, gallery for breakfast , gym and lovely suite!!!
All was perfect!!
The timeless beauty of the hotel and the wonderful staff. The cocktail bar is sublime please don’t change the decor. The porters outside are always charming and special mention to Josh in the bar with his ‘wheel of fortune’ - he was lovely.
The dancing ballerinas in the main breakfast room are a bit naff. It looks like a gym/ spa with them on the walls. Where is the portrait of the Queen? Are you waiting for one of the King to hang?
We were celebrating our Golden Wedding Anniversary and the hotel went the extra mile to make our stay particularly enjoyable
Bathroom Shower drencher overpowering and handset very heavy and "clunky"
