The Mandrake
5 stars
7.9
Good
(848)
5 stars
Updating price...

The Mandrake

5 stars
20-21 Newman Street, London, W1T 1PG
7.9
Good
848 reviews
Updating price...

Overview

The Mandrake is a multi-award-winning, luxury lifestyle property in the heart of Londons Fitzrovia. Every aspect of The Mandrake has been thoughtfully curated and designed to offer guests a unique, immersive and truly unforgettable experience. With tiHotelier/iStay
The Mandrake is a multi-award-winning, luxury lifestyle property in the heart of Londons Fitzrovia. Every aspect of The Mandrake has been thoughtfully curated and designed to offer guests a unique, immersive and truly unforgettable experience. With the culture and nightlife of Soho and the West End on our doorstep, and the shopping of Oxford Street only a stones throw away, The Mandrake is a perfect base to set off and explore all that London has to offer. Our 33 luxurious bedrooms include three opulent suites and an award-winning Penthouse. All bedrooms have been designed to cocoon and comfort with a provocative use of colour, texture and original works of art. Transporting you far from the streets of Fitzrovia, our destination bars, Waeska and Jurema, offer ethnobotanical cocktails unlike any others found in the city. Whilst our restaurant, YOPO, led by Executive Chef George Scott-Toft, is a South American inspired feast of culture and cuisine. The Mandrakes renowned fusion of art, culture and design, brings a varied curation of artists, performers, exhibitions and events through our doors; turning the hotel into an ever-changing backdrop for new talent to shine.iHotelier/iStay
7.9
Good rating
Based on 848 verified guest reviews

Available rates

Sun 3/8
Mon 4/8

The neighbourhood - Fitzrovia

20-21 Newman Street, London, W1T 1PG

What's nearby

  • Primark3 min walk
  • PizzaExpress Jazz Club4 min walk
  • University of Westminster, Wells Street Campus5 min walk
  • Soho Theatre5 min walk
  • Tottenham Court Road6 min walk
  • Dominion Theatre6 min walk
  • Fo Guang Shan Temple3 min walk
  • Laure Genillard4 min walk
  • Pollock's Toy Museum5 min walk
  • BT Tower6 min walk
  • CRN North Thames6 min walk
  • Photographers' Gallery6 min walk

Reviews

7.9
Good
848 verified ratings
Wonderful
526
Very good
114
Good
60
Okay
44
Fair
30
Mediocre
29
Poor
45

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly service, particularly highlighting the staff's politeness and willingness to help. The cleanliness of the rooms was also praised. However, many reviews pointed out issues with the atmosphere, describing it as dark or uninviting, and several guests felt that the hotel did not provide good value for the price paid, citing high additional charges and inadequate room amenities.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Value for Price2.5 out of 10
Atmosphere2 out of 10
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All reviews

10
Wonderful
Philakone, Jul 2025
Pros (+) Absolutely divine hotel.
9.0
Wonderful
Barbara, Jul 2025
Pros (+) The quirkiness of the decor and the rooms were lovely.
Cons (-) For the level of hotel, we had to ask for another bathrobe (as a staying couple they only supplied one on arrival!? ) also had to ask for them to replenish the coffee and water. This all should have been automatic. Breakfast on day one was nice, in the restaurant. However breakfast on the following two occasions was up stairs in the garden room. Cold iron seats to sit on, no cushions, service was ...
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10
Wonderful
Paul, Jul 2025
Pros (+) A very unique hotel, amazingly decorated and an awesome hidden baclony if you choose the terrace option. Friendly and helpful staff.
Cons (-) For the price, the room was quite small. However, it was well laid out and with the bonus of a baclony, I am not complaining too much :)
1.0
Poor
Fahad, Jul 2025
Pros (+) Staff were friendly
Cons (-) Rooms where too small and there was lots of noise, it is uncomfortable for work and families
9.0
Wonderful
Josephine, Jun 2025
Pros (+) Excellent location and great art all around the hotel. Good vibe at the hotel and staff was great. Overall a good experience.
Cons (-) The “balcony” wasn’t really private and on a shared walkway. No bath robes in the rooms. Locks on doors are a little finicky.
10
Wonderful
Noora, Jun 2025
Pros (+) The iconic decorations, the staff , the service everything about the hotel is amazing
8.0
Very good
Heimisson, Jun 2025
Pros (+) Great location, great and helpful staff that gave good recommendationa for activities and food.
Cons (-) Was a little busy and loud, large groups meeting at the bar partying late on a Thursday night.
6.0
Okay
Sean, May 2025
Pros (+) The Mandrake is a stunning and sensual hotel. The concept is interesting and it makes you feel like you’ve entered a different world. The staff are friendly, especially Simone at reception. YOPO was great.
Cons (-) My husband and I stayed there overnight for our wedding anniversary. We had booked the terrace room as it has an outdoor area. We were given room 9 and was thoroughly disappointed as the outdoor area was actually a walkway to their kitchen/service area. And it faces a restaurant/bar (not quite sure what it is). There are constantly people sitting there (not a metre away from our room) and staff dr...
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10
Wonderful
M_hill87, May 2025
Pros (+) Service was amazing, all staff were so polite and friendly. 5*++ service and more! Room was great and bed was so comfy and big! Definitely a great vibe and would highly recommend!
Cons (-) N/A
7.0
Good
Jennifer, May 2025
Pros (+) Location

Amenities

  • Adults only
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.