The Mandrake
5 stars
8.3
Very good
(905)
5 stars
Updating price...

The Mandrake

5 stars
20-21 Newman Street, London, W1T 1PGGo to location section
8.3
Very good
905 reviews
Go to reviews section
Updating price...

Overview

A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. The Mandrake offers 34 air-conditioned acco…Expedia Group
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. The Mandrake offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.Expedia Group
8.3
Very good rating
Based on 905 verified guest reviews

Available rates

Mon 2/11
Tue 3/11

The neighbourhood - Fitzrovia

20-21 Newman Street, London, W1T 1PG

What's nearby

  • Primark3 min walk
  • PizzaExpress Jazz Club4 min walk
  • Pollock's Toy Museum5 min walk
  • Soho Theatre5 min walk
  • Dominion Theatre6 min walk
  • CRN North Thames6 min walk
  • Fo Guang Shan Temple4 min walk
  • Laure Genillard4 min walk
  • University of Westminster, Wells Street Campus5 min walk
  • BT Tower6 min walk
  • Tottenham Court Road6 min walk
  • Havas Worldwide London6 min walk

Reviews

8.3
Very good
905 verified ratings
Wonderful
559
Very good
122
Good
65
Okay
46
Fair
33
Mediocre
34
Poor
47

Summary of reviews

Guests say
Guests consistently praised the hotel's unique and vibrant atmosphere, attentive and friendly service, and excellent central location, making it easy to access key areas of London. Many highlighted the beautiful decor, lush terraces, and inviting bar as standout features. However, several guests found the rooms to be small for the price, and noise from the club or bar, especially on weekends, was a recurring issue. Some also mentioned concerns about value for money and additional charges. Overall, the positives centered on the hotel's ambiance, staff, and location.
AI-generated from customer reviews
Atmosphere9.5 out of 10
Service9 out of 10
Location9 out of 10
Room Size1.5 out of 10
Noise Level1.5 out of 10
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Score by provider

All reviews

6.0
Okay
Shreeta, Oct 2026
Pros (+) The staff, aesthetic, food was lovely
Cons (-) I didn't think the hotel was value for money. The room was dated, had people looking into it from a terrace, the lighting was complicated for no reason and they wanted to charge me to use an adapter for my phone cable
8.0
Very good
Lisa, Oct 2026
Pros (+) The staff and the decor.
Cons (-) They forgot about us at dinner and it took 90 mins to get served.
10
Wonderful
Shawn, Oct 2026
Pros (+) Sexy Funky playful hotel. Great location, staff was fantastic friendly knowledgeable and accommodation from the front desk to the bar staff.
5.0
Fair
Rob, Sep 2026
Pros (+) Very quirky , very sultry
Cons (-) The service
10
Wonderful
Samantha, Sep 2026
Pros (+) Exotic
5.0
Fair
Manal, Sep 2026
Pros (+) Access to a communal terrace, the staff were excellent and responsive and respectful, breakfast food was very good and the bar is fun.
Cons (-) The rooms are too small and cramped, the overall decore is very dark and not meant for daytime use. The room i was allocated didnt jave space to lay down my suitcase to open it .. let alone two suitcases for a couple. The staff were great and arranged for us to move to a bigger room that had a wooden uncomfortable sofa and table and one small closet. I feel the concept of their hotel style is outd...
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7.0
Good
Sarah, Aug 2026
Pros (+) It's a beautiful hotel in a good location. It has unique design and features. The staff were friendly. They offer a complimentary drink in the bar and the rooms have a well stocked mini bar.
Cons (-) Unfortunately, the soundproofing for the rooms is not very good. This was especially a problem at night in the Terrace room where you could hear the music in the bar to the early hours of the morning. I'm assuming this is only a weekend but something to keep in mind when booking
10
Wonderful
Clive, Aug 2026
Pros (+) Very interesting decor and atmosphere
Cons (-) Nothing springs to mind
10
Wonderful
Andrew, Aug 2026
Pros (+) A tropical oasis in the centre of London! Fantastic cocktail bar and lots of private spaces to relax in.
10
Wonderful
Neil, Aug 2026
Pros (+) Great hotel in central location - all staff encounter were superb . Rooms very comfortable & well maintained. The hotel was spotless
Cons (-) What I did not like on checking out was being told there was a “service charge “ payable for all rooms on top of the agreed price paid in advance . £32 charged as this additional charge. This isn’t mentioned on Booking.com nor was it mentioned when checking in. I find this extremely underhand & sneaky

Amenities

  • Adults only
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.