Resorts World Genting - First World Hotel
6.3
Okay
(7108)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.3
Okay
7108 reviews
Updating price...

Overview

Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial tBooking.com
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial telephones and a fan to complement the cool mountain air. Tea and coffee making facilities and a safety deposit box are provided. For business and conference options, a grand banquet hall with a 2,500 seat capacity and conference rooms are available. Self check-in kiosks and WiFi access are available at the lobby area. Lobby Café serves local Malaysian favourites all throughout the day. For a drink or two and live music, guests can head to The Patio Bar and Lounge. First World Hotel is 1.5 hours by bus from Kuala Lumpur. A cable car ride from Genting Skyway Station takes 11 minutes and a further 10 minutes on foot.Booking.com
6.3
Okay rating
Based on 7108 verified guest reviews

Available rates

Tue 17/6
Wed 18/6

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.07 km
  • Resorts World Genting0.33 km
  • Genting Arena of Stars0.33 km
  • First World Plaza0.33 km

Reviews

6.3
Okay
7108 verified ratings
Wonderful
1463
Very good
1103
Good
1193
Okay
1058
Fair
766
Mediocre
593
Poor
932

Summary of reviews

Guests say
Guests appreciate the convenient location of the hotel, especially with its proximity to various indoor activities and amenities. However, many reviews highlight issues with the check-in process, which can be chaotic and lengthy. Cleanliness is also a concern, with some guests reporting dusty or poorly maintained rooms. Overall, while the hotel offers a good price point for its location, improvements in service and room quality are needed.
AI-generated from customer reviews
Cleanliness5 out of 10
Location5 out of 10
Service3 out of 10
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Score by provider

All reviews

3.0
Poor
Yun, Jun 2025
Pros (+) Location was good, near to all the eateries and shops
Cons (-) Room was poorly maintained, room cleanliness needs to be improved, there was a cigarette butt in the toilet paper holder, toilet was not cleaned properly and it was too small for comfort. There was no Wifi in the room.
1.0
Poor
Ct, Jun 2025
Pros (+) Nothing
Cons (-) Unhelpful and rude staff, check in machines are faulty, room smells like rotten eggs, ants in the room, difficult to navigate the place, paid for breakfast but the place was permanently closed.
1.0
Poor
Angelia, Jun 2025
Pros (+) Nothing.
Cons (-) It was terrible. I couldn't do the auto check in as the booking was done through booking.com I waited 3 hours at the reception. As such I would like to register a formal complaint to booking.com
7.0
Good
Ai, May 2025
Pros (+) No Internet connection at our tower. The room is not clean.
Cons (-) It would be better if the room was clean
1.0
Poor
Harshad, May 2025
Pros (+) Nothing
Cons (-) 1. 3 hours check in time for such Third World Hotel 2 40 mins to n fro walking 2 for breakfast every day 3. Windows overlooking other rooms I don’t understand which architect can design such hotel buildings Not acceptable on a Holiday Strictly not recommended for any type of travel
2.0
Poor
Wilson, May 2025
Pros (+) Food
Cons (-) No wifi No many people Beds uncomfortable No filming on the rides No buffet Etc
8.0
Very good
Siti, May 2025
Pros (+) N/a
Cons (-) N/a
5.0
Fair
Siongmow, May 2025
Pros (+) Gd weather, cooling
Cons (-) Attitude of the cashier staff at hotel
9.0
Wonderful
Shirley, May 2025
Pros (+) The atmosphere there is gd.
Cons (-) The room carpet.
1.0
Poor
Jagadeswara, May 2025
Pros (+) - Location is amazing. - Break fast is good, but need to go other Hotel by free shuttle provided (long waiting queue for shuttle).
Cons (-) - Waited 6 hours to get my pre-booked room. Long queue for check in in weekends.. staff response is bad. -Room is very small, not same as shown in picture. - Drinking water not provided in room. Have to buy from room services. - Room check in system has to be improved. Out of 15 check in counters only 8 are operational. If you are going with your kids, don't prefer this hotel. Unless they have to ...
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Amenities

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.