Resorts World Genting - First World Hotel
6.5
Okay
(10327)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000Go to location section
6.5
Okay
10327 reviews
Go to reviews section
Updating price...

Overview

Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial t…Booking.com
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial telephones and a fan to complement the cool mountain air. Tea and coffee making facilities and a safety deposit box are provided. For business and conference options, a grand banquet hall with a 2,500 seat capacity and conference rooms are available. Self check-in kiosks and WiFi access are available at the lobby area. Lobby Café serves local Malaysian favourites all throughout the day. For a drink or two and live music, guests can head to The Patio Bar and Lounge. First World Hotel is 1.5 hours by bus from Kuala Lumpur. A cable car ride from Genting Skyway Station takes 11 minutes and a further 10 minutes on foot.Booking.com
6.5
Okay rating
Based on 10327 verified guest reviews

Available rates

Mon 2/11
Tue 3/11

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.15 km
  • Genting Arena of Stars0.34 km
  • First World Plaza0.27 km
  • Resorts World Genting0.34 km

Reviews

6.5
Okay
10327 verified ratings
Wonderful
2123
Very good
1546
Good
1531
Okay
1510
Fair
1051
Mediocre
984
Poor
1582

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, with easy access to attractions, shopping, and dining. However, many were dissatisfied with the cleanliness of rooms, reporting issues such as dirt, unpleasant odors, and poor maintenance. The check-in process received frequent criticism for being slow and confusing, and service was often described as unhelpful or indifferent. Some guests found the rooms small and lacking in amenities, but others felt the hotel offered good value for its price, especially for those primarily seeking a place to sleep near local attractions.
AI-generated from customer reviews
Location9 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

9.6
Wonderful
Anonymous, Oct 2026
As family trip, first also your choice as connecting room is meansful when you can't stay far from family then easily can connect two room for faimly trip.
7.2
Good
Anonymous, Oct 2026
Good location and value for money to stay, service is great. Upon entering the room I check on my bed and found it stained, but was very happy and appreciate to the service crew to change my bedsheets without hesitation…and check on our needs daily…Tower 1 level 9 service crew is great…Thank you.
5.0
Fair
Umair, Oct 2026
Pros (+) poor
10
Wonderful
Anonymous, Oct 2026
Nice place for vacation &relax. Cooling weather ~
3.0
Poor
Umer, Oct 2026
Pros (+) The location.
Cons (-) Everything about the room is bad.
1.0
Poor
Ramandeep, Oct 2026
Pros (+) Even we book early still on register counter took 3 hrs to come our no to get key
6.8
Okay
Anonymous, Oct 2026
Walking distance to Arena of Stars
8.0
Very good
Anonymous, Oct 2026
Overall rated as average but value for money
7.0
Good
Manakumar, Oct 2026
Pros (+) Yes.. Wi-Fi should be provided in the rooms itself
7.6
Good
Anonymous, Oct 2026
Only problem is check in take a couple of hours to complete

Amenities

  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.