Resorts World Genting - First World Hotel
6.4
Okay
(8623)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000Go to location section
6.4
Okay
8623 reviews
Go to reviews section
Updating price...

Overview

This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Resorts World Genting - First World Hotel offers 6083 accommodations with complimentaExpedia Group
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Resorts World Genting - First World Hotel offers 6083 accommodations with complimentary toiletries. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
6.4
Okay rating
Based on 8623 verified guest reviews

Available rates

Tue 2/6
Wed 3/6

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.07 km
  • Resorts World Genting0.33 km
  • Genting Arena of Stars0.33 km
  • First World Plaza0.33 km

Reviews

6.4
Okay
8623 verified ratings
Wonderful
1696
Very good
1299
Good
1362
Okay
1262
Fair
911
Mediocre
789
Poor
1304

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. Many praised the convenient location, good value for money, and friendly, helpful staff. However, there were consistent complaints about poor service, long check-in waits, small and worn rooms, and cleanliness issues. Some guests found the hotel crowded and noisy, with limited amenities and inconvenient breakfast arrangements. Despite these negatives, the hotel's accessibility and reasonable pricing were appreciated by several guests.
AI-generated from customer reviews
Location8 out of 10
Value for Price7 out of 10
Cleanliness3 out of 10
Room Size2.5 out of 10
Service2 out of 10
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Score by provider

All reviews

8.0
Very good
Aishah, May 2026
Pros (+) Good very basic but can't beat location
8.0
Very good
Aishah, May 2026
Pros (+) Loved the location - very basic but did the job.
8.0
Very good
Daniel, May 2026
Pros (+) Everything is great. Friendly and helpful staff. The location is great as all the attractions are near.
Cons (-) The parking is expensive. The check in at kiosk is abit troublesome. The TV is abit old.
10
Wonderful
Rahul, May 2026
Pros (+) Everything right from check in to check out.
Cons (-) Nothing
5.0
Fair
Abdulrahman, May 2026
Pros (+) I feel happy as I "balik kampong". Even when my husband ask me ," Of all places why u like to come here for ur birthday gift".. I just smiled..."Just....feel happy"
Cons (-) So sad coz last time I went Food Factory closed.Need to take shuttle bas early morning for breakfast. My son booked for me as birthday gift did'n knew about it. This time need take shuttle bas for cable cars. Me,my husband,my son/his wife n their toddler so disappointed. So sad that my husband told me this will be our last time to Genting Highland. A few years back I always persuaded my husband to...
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5.0
Fair
Yun, May 2026
Pros (+) Spacious room , clean , good location , near to water dispenser .
Cons (-) Dark , small bathroom and lack of private space for changing , lack of amenities ( no tooth brush , tooth paste and hair shampoos )
2.0
Poor
Sundar, May 2026
Pros (+) Nothing waste property go to better one
Cons (-) Everything at 10:55am the staff is knocking the door and asking sir are you going to check out go hell you fools don’t have manners we all know 11am is the checkout time and ready to pay even if I’m late for a second
8.0
Very good
Efasor25, May 2026
Pros (+) A variety of restaurants and shops to choose from, lively and many places to go.
Cons (-) The room was too small, dark and no air-condition/ good ventilation. It was not mentioned when we choose the room accommodation.
8.0
Very good
Anuratha, May 2026
Pros (+) Eazy
Cons (-) Easy
4.0
Mediocre
Clement, May 2026
Pros (+) Nothing
Cons (-) No houseking, mini fridge, toiletries

Amenities

  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.