All reviews
Friendly staff, beautiful hotel, great character. The room was comfy, more than enough space for 3. We rented the executive suite. Breakfast was good and the vibe is just really nice.
Slow sink drain, the bathroom sink kept on getting backed up. My husband heard other units had the same issue. I understand, it's an old building, wish they could work on them though. Drapes were dusty, furniture needs to be repaired because everything is antique. That being said, I return again.
Beautiful building and rooms, wonderful location and friendly staff
Nothing, everything was great
the staff are great especially the guy (sorry didn't get his name) who greeted us at breakfast and kept the area spotless. The location was good. Really good restaurants within walking distance and not too far from activities we wanted to do in the City. Front desk Staff were helpful. We were surprised that they had a driver in the morning that would drop us off at City locations. Nice touch of ha...
some wear and tear in the bedrooms that could use some attention. Overall satisfactory thou.Read more
I loved all the soft comfort--even the elevator has a bench! Two fireplaces down stairs with lots of cozy couches and chairs. There is always tea and coffee on hand and a little tea and sherry get together 4-6. It was our anniversary and we were gifted a bottle of prosecco and a little box of chocolates. Sweet touches. Parking was convenient and the staff really kind and helpful. It's obviously a ...
Nothing really. It was a lovely stay.Read more
The staff do no care about the customers.
When you are treated like you do not matter, you remember it.
The antiques and general old world vibe.
The toilet flush was ridiculously loud
Thermostat worked great in rooms. Courtyard area relaxing and peaceful. Comfortable beds, updated modern bathrooms, high water pressure in shower, provided soap, lotion, shampoo. Let us keep luggage behind check-in counter before and after checkout. Let us keep our vehicle parked in the hotel parking after we checked out.
Old smell in lobby area, space in door frame in men’s restroom in main floor when locked where you can see outside.
Rooms are old and pretty pretty basic but I wanted to change from modern hotels to a new experience … the most thing I love about the hotel is the staff they are just amazing and helpful and cheerful And no ghosts especially in the famous room 410 … sorry ghost hunters 😁
Breakfast needs to have more options
Old school and charming. Nice location.
The quirkyness of the hotel and the room was quite comfortable. Also, the extra touch of cookies and sherry at the end of the day is nice.
The coffee from the machine was terrible. We ended up going out for breakfast most mornings due to the awful coffee
